Factual workflow comparison
DisputeShield and manual dispute handling.
Compare the operational model without win-rate claims or outcome guarantees. DisputeShield requires Shopify Payments at launch.
| Category | DisputeShield | Manual Shopify workflow |
|---|---|---|
| Shopify Payments support | Purpose-built | Native admin workflow |
| Order-risk policy controls | Merchant-defined policies | Manual review decisions |
| Evidence preparation | Prepared from connected records | Collected case by case |
| Automatic submission option | Available as a setting | Not automated |
| Merchant review | Available as a setting | Required |
| Pricing model | Monthly subscription | Internal team time |
Ready to protect your store?
Install DisputeShield from the Shopify App Store and start reviewing risky orders.